Recovery depends on the assigned access type. Headquarters and boutique users have their own personal portal password.

1. 1If you received an invitation, use the link in the email to create your personal password. The link is valid for 72 hours.
2. 2If you forgot your portal password, enter your email only. For traditional customer access, also enter the VAT number registered with Asticarta.
3. 3If the address is not recognized, contact your Asticarta representative and provide company name, VAT number and the email address to authorize.